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How to Move an Endpoint to Another Group

After an endpoint comes online for the first time, administrators usually need to move it to the correct organizational or departmental group so that policies and permissions can be managed consistently. Ping32 supports both manual reassignment and automatic grouping based on rules. Method 1: Reassign a single endpoint from the endpoint list Applicable scenario: A […]

Remote Management, Cross-Network Management, and Public Internet Management

Ping32 supports centrally managing endpoints across different network environments, including internal networks (LAN/intranet) and external or cross-network environments. This article summarizes the common scenarios, connection approaches, and deployment recommendations. LAN management Applicable scenario: The server and endpoint agents are on the same office network, or the internal network paths between them are already reachable. Characteristics: […]

How to View the Endpoint Agent Offline Time

In the Ping32 Management Console, you can view endpoint offline time in the following three ways. These methods are suitable for single-endpoint checks, batch review and export, and report-based analysis. Method 1: View endpoint details Open Endpoint List. Double-click the target offline endpoint. Hover over the Offline status indicator. The endpoint's last offline time is […]

Ping32 Server Installation Directory Reference

The Ping32 installation directory is saved to *\Ping32\* by default. The following explains the purpose of each directory and whether it can be deleted manually. Ping32 root directory structure description \Ping32\Common Purpose: General components Processing suggestions: No need to pay attention, takes up less space \Ping32\Console Purpose: Management Console directory Whether it can be deleted: […]

Explanation of Colors and Statuses in the Endpoint List

The "Endpoint Status" in the endpoint list is used to display the online/offline status and authorization status of the endpoint, which is mainly divided into the following three categories: Color status blue The endpoint icon displays blue, indicating that the endpoint agent is online. Double-click the endpoint, and the information bar on the right shows […]

How to Release Licenses and Revoke Encryption or General Licenses

When the number of endpoints exceeds the authorization limit, or some endpoints need to be cancelled, authorization recovery can be achieved by "releasing authorization" (cancel general authorization, cancel encryption authorization). Description of authorization concept Universal Authorization: Commonly known as desktop authorization, it refers to authorization for other functions except encryption. Encryption Authorization: refers to encryption […]

How to Deploy a Ping32 Server

Server environment configuration requirements The server configuration needs to be adjusted according to the number of management endpoints and enabled functional modules. Please refer to Ping32 Configuration Calculator: Recommended configuration for test environment: CPU: 8 cores Memory: 16 GB (minimum 8 GB of available memory) Hard drive: 1 TB Formal deployment recommendations: The system partition […]

How to Install a Standalone Management Console

Ping32 is designed based on C/S architecture and mainly includes endpoint agent, server program and Management Console modules. The Management Console is used to help IT administrators deliver control policies to endpoints, view audit data, etc. In order to meet multi-administrator collaborative management scenarios (such as security approval, group control, etc.), an independent Management Console […]

Ping32 Software Compliance Management and Pirated Software Detection for Enterprise Endpoint Governance

Today, more and more enterprises rely on commercial software, open-source tools, and internal applications to support their daily operations. As software usage continues to grow, software compliance management has become a critical challenge for organizations. In particular, with the continuous tightening of global data protection and compliance requirements, ensuring that all software in use is […]

Ping32 Data Leak Tracking: How to Achieve Comprehensive Tracking and Auditing of Endpoint File Transfers

As enterprises continue to advance in digital transformation, files have become one of the primary carriers of data. Whether business documents, design materials, R&D成果, or internal files containing personal information or operational data, they are constantly circulating across different systems, endpoints, and applications. File transfers outside the organization have become an unavoidable part of daily […]