Terms and Conditions

Last updated: November 8, 2026

These Terms and Conditions govern access to and use of the NSecsoft website operated by NSecsoft Limited (“NSecsoft”, “we”, “us”). Please read them carefully, including the provisions on permitted use, intellectual property, the status of website information and liability.

1. Scope and applicable agreements

These Terms apply to browsing the website, reading documentation or knowledge articles, submitting enquiries and obtaining materials through website facilities. Where applicable law requires an express acceptance or a specific notice, that requirement remains applicable; browsing alone does not constitute consent to every form of personal data processing.

Purchasing, licensing, deploying or receiving support for a product is governed by the relevant order, licence, service agreement or other expressly agreed terms. In the event of a conflict concerning that product or service, the applicable specific agreement governs its subject matter, subject to mandatory law. These website Terms do not unilaterally amend an existing contract or grant a product licence.

2. Authority and lawful use

If you act for an organisation, you must have the authority needed for the request or action you undertake. You must use the website and any resulting materials in compliance with applicable law and the rights of others. Product features must be deployed only with the notices, permissions, lawful grounds and organisational authority appropriate to their use.

You must not use the website to conduct unauthorised monitoring, obtain or disclose another person’s data unlawfully, infringe intellectual property, impersonate another person or misrepresent your authority. A product description does not authorise an activity that would otherwise be unlawful.

3. Website security and access

You must not introduce malicious code, attempt unauthorised access, bypass access controls or download restrictions, interfere with website availability, or conduct automated activity that unreasonably burdens the service. You must not use a form to send spam, unlawful material or confidential information that you are not entitled to disclose.

We may apply proportionate technical restrictions or suspend the affected access when necessary to investigate abuse, address a security incident, comply with law or protect the service. Restrictions must be exercised consistently with applicable law and any binding agreement. They do not extinguish accrued rights or claims.

4. Intellectual property and permitted reference

Unless otherwise indicated, website text, design, graphics, trademarks, software and other materials belong to NSecsoft or the relevant rights holder. You may access and reasonably refer to publicly available materials for evaluating our products or your lawful internal use, subject to any specific licence and applicable law.

This permission does not transfer ownership or authorise republication, commercial redistribution, creation of a misleading mirror, removal of rights notices or use of a trademark suggesting an endorsement. Statutory quotation rights and other mandatory exceptions remain unaffected. Third-party and open-source materials retain their respective ownership and licence terms.

5. Software, downloads and documentation

Software downloads, trials, updates and resource files are subject to their stated eligibility, access conditions and licence terms. Obtaining a file through the website does not itself grant a paid licence, an unrestricted redistribution right or an entitlement to support. You are responsible for checking system requirements, the intended product version and the conditions of your licence before deployment.

Documentation, knowledge articles and examples may relate to different products, editions or historical releases. Read the stated version and update information and assess the effect of instructions on your environment. Configuration estimates and examples support planning; they are not capacity-test results, performance guarantees or a substitute for a deployment assessment unless an express agreement states otherwise.

6. Information and commercial statements

We seek to provide accurate and useful information, but website material may contain errors or become out of date. Availability, features, compatibility, pricing and support scope are established by the relevant current offer and agreement. Descriptions, roadmaps, demonstrations and examples do not, by themselves, constitute a binding offer, delivery commitment or warranty.

Subject to applicable law and existing contractual obligations, we may correct website information or change website facilities. Publishing a correction or change does not retrospectively alter an accepted order or a contractual commitment.

7. Enquiries and submitted information

Please provide information that is accurate and reasonably necessary for your request. Submitting a form permits us to handle that enquiry in accordance with the Privacy Policy; it does not make the message public or transfer ownership of its contents to us. Do not include third-party personal data or proprietary materials unless you have a lawful basis and authority to provide them.

A submission receipt confirms receipt or acceptance for processing. It does not establish a purchase, a licence, an appointment, a support service level or a commitment to a particular outcome. Any separate marketing choice remains separate from the privacy confirmation required for the enquiry.

The website may link to third-party websites or services. A link is provided for reference or access and does not, by itself, establish ownership, endorsement or responsibility for that service. External services have their own terms, privacy notices and access conditions. Our responsibility for our own conduct remains subject to applicable law.

9. Availability and limits of reliance

The website may be unavailable or delayed because of maintenance, network conditions, external service failures or other circumstances. Unless specifically agreed, no uninterrupted-availability or response-time commitment is made for this public website. This does not reduce any service level or support obligation separately agreed for a purchased service.

To the extent permitted by applicable law, website information is provided on an “as available” basis without additional implied promises beyond those required by law or expressly agreed. Users should independently assess information before making deployment, security or purchasing decisions.

10. Liability and mandatory rights

Each party remains responsible for liabilities arising under applicable law and the relevant agreement. To the extent permitted by applicable law, NSecsoft is not liable solely because general website information fails to meet a user’s unstated requirements, or for indirect or consequential losses attributable to reliance on such information.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, intentional wrongdoing, gross negligence or personal injury where such exclusion is prohibited. Mandatory consumer and data protection rights, and remedies required by law, remain unaffected. No provision should be interpreted as an unconditional exclusion of all responsibility or a waiver of your principal rights.

11. Changes, interpretation and disputes

The current text and its update date are published on this page. Changes apply in accordance with applicable law and do not retrospectively remove accrued rights or amend a separate contract without the agreement required for that amendment. Where a material change requires an additional notice or express acceptance, publication alone is not a substitute.

If a provision is held unenforceable, the remaining provisions continue to apply to the extent permitted by law. These Terms do not grant NSecsoft an exclusive or final right of interpretation. A dispute should first be raised through the contact below; if it is not resolved, applicable law and a competent court or a valid dispute-resolution agreement determine the available procedure. These Terms do not create a new mandatory arbitration or exclusive forum clause.

12. Contact

Questions about these Terms, website content or a suspected rights infringement may be sent to NSecsoft Limited at support@nsecsoft.com or through Contact Us. Please identify the page or material involved, the nature of your request and a means of contacting you. Personal data supplied in that communication is handled under the Privacy Policy.