Ping32 Server Installation Directory Reference

The Ping32 installation directory is saved to

*\Ping32\*

by default.
The following explains the purpose of each directory and whether it can be deleted manually.

Ping32 root directory structure description

• \Ping32\Common
  • Purpose: General components
  • Processing suggestions: No need to pay attention, takes up less space
• \Ping32\Console
  • Purpose: Management Console directory
  • Whether it can be deleted: Deletion is prohibited (the Management Console cannot be logged in after deletion)
• \Ping32\Console\Log
  • Purpose: Management Console log path
  • Note: When the Management Console reports an error, you may need to extract the directory log for troubleshooting.
• \Ping32\Others
  • Purpose: No need to pay attention

Server Directory (Key Points)

• \Ping32\Server
  • Purpose: Server directory, including related services, databases, data storage, etc.
  • Processing suggestions: Do not directly operate any files in this directory

Description of common subkeys in the server directory:

• aspnetcore-runtime: runtime
• aspnetcore-runtime-win-x86: runtime
• cert: no need to pay attention
• config: configuration file (generally no human intervention is required)

Core data directory (manual maintenance is strictly prohibited)

• \Ping32\Server\DataDB
  • Purpose: database and data storage path
  • Processing suggestions: Important paths, manual maintenance is prohibited

Description of its subdirectories:

• \Ping32\Server\DataDB\dbdata
  • Purpose: database directory
  • Whether it can be deleted/modified: absolutely prohibited
• \Ping32\Server\DataDB\s3
  • Purpose: Object storage directory
  • Processing suggestions: Operable but need to strictly follow the tutorial; novice users are not recommended to maintain themselves
• \Ping32\Server\DataDB\tsdata
  • Purpose: Data storage directory
  • Description: Currently used less

Other service component directories

• \Ping32\Server\ES: ES database runner
• \Ping32\Server\Garnet: Garnet running program
• \Ping32\Server\jdk: No need to pay attention
• \Ping32\Server\MinIO: MinIO running program
• \Ping32\Server\NxUpdateServer: no need to pay attention
• \Ping32\Server\Server: the storage path of all Ping32 services

Important tips

The server is used to collect and store data reported by endpoint agents, and it is normal to occupy a large amount of disk space.
Please do not delete files in the server directory at will to avoid data loss or functional abnormalities.

Extension: Server audit data storage directory description

Default storage path of audit data:

*\Ping32\Server\DataDB\s3\Ping32*

The meanings of common folders under this path are as follows:

• leakbackup: leak tracking backup (outgoing files)
• screenshot: trigger screenshot
• screenvideo: screen recording
• smartsnap: smart screenshot
• SoftwareStore: software store
• backup: Endpoint Agent files backed up by the document backup function

Description: Cleaning the above folders will not affect the normal operation of Ping32, but if deleted by mistake, the relevant data will not be viewable. Do not delete any files directly from the server path. If you need to clean or migrate, please contact manual customer service for assistance.