Through the Instant Messaging feature, enterprises can monitor chat records in real time and identify whether conversations involve sensitive information. This helps organizations take proactive measures and effectively prevent files or images from being leaked through messaging applications.

Overview

The Instant Messaging module supports monitoring chat activities across mainstream messaging platforms and managing account permissions to ensure communication data security.

Instant Messaging Audit

The Instant Messaging Audit feature enables complete logging of conversations from popular messaging tools. Once enabled, administrators can monitor employees’ real-time chat activities during working hours to prevent potential data leakage or disclosure of trade secrets.
When combined with text recognition, the system can analyze message content in real time with customizable analysis speeds, greatly improving efficiency and data protection.

Chat Account Control

To prevent internal resource leakage, Ping32 allows administrators to restrict login accounts.
Employees can be limited to using only work accounts during office hours, prohibiting the mixing of personal and business accounts.
This ensures standardized workflows while improving efficiency.
Additionally, Instant Messaging Control can be combined with File Transmission Control to audit and manage files sent via chat applications.

Sensitive Word Alerts

The Sensitive Word Alert feature allows administrators to define and customize a list of sensitive keywords.
When communication containing such words occurs between employees and clients, the system will immediately notify management via pop-up alerts.
This enables organizations to detect potential risks at an early stage and take timely measures to safeguard both corporate and client interests.