Which Features Cause the Endpoint Agent System Tray Icon to Appear

After the endpoint agent is installed for the first time, it runs in background silent mode by default (no pop-ups, no interruptions, no tray icons) to ensure that users' daily use is not affected. When enabling capabilities that require interaction or status prompts with the user, the endpoint agent will automatically display a tray icon […]

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After the endpoint agent is installed for the first time, it runs in background silent mode by default (no pop-ups, no interruptions, no tray icons) to ensure that users' daily use is not affected.

When enabling capabilities that require interaction or status prompts with the user, the endpoint agent will automatically display a tray icon for:

  • Display running status and policy effectiveness
  • Receive and process interaction requests such as approval/certification
  • Provide necessary functional entrances (such as work orders, software stores, etc.)

When any of the following functions is turned on, the tray icon will be displayed:

  1. Encryption
  2. Approval related functions (such as: encryption approval, file outgoing approval, printing approval, USB flash drive use approval)
  3. Identity Authentication
  4. Work Order Management
  5. Encrypted USB
  6. Screenshot Control
  7. Software Store

An example of the interface is shown below. If you need to enable the corresponding functions, please refer to the detailed configuration documentation of each functional module.

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