# Which Features Cause the Endpoint Agent System Tray Icon to Appear

Canonical: https://www.nsecsoft.com/en/course/tray-icon-conditions.html

Language: en-US

Updated: 2026-03-26T06:31:38Z

After the endpoint agent is installed for the first time, it runs in background silent mode by default \(no pop\-ups, no interruptions, no tray icons\) to ensure that users' daily use is not affected\. When enabling capabilities that require interaction or status prompts with the user, the endpoint agent will automatically display a tray icon \[…\]

After the endpoint agent is installed for the first time, it runs in **background silent** mode by default (no pop-ups, no interruptions, no tray icons) to ensure that users' daily use is not affected.

When enabling capabilities that require interaction or status prompts with the user, the endpoint agent will automatically display a tray icon for:

-   Display running status and policy effectiveness
-   Receive and process interaction requests such as approval/certification
-   Provide necessary functional entrances (such as work orders, software stores, etc.)

When any of the following functions is turned on, the tray icon will be displayed:

1.  **Encryption**
2.  **Approval related functions** (such as: encryption approval, file outgoing approval, printing approval, USB flash drive use approval)
3.  **Identity Authentication**
4.  **Work Order Management**
5.  **Encrypted USB**
6.  **Screenshot Control**
7.  **Software Store**

An example of the interface is shown below. If you need to enable the corresponding functions, please refer to the detailed configuration documentation of each functional module.