﻿{"id":671,"date":"2025-12-31T15:11:28","date_gmt":"2025-12-31T07:11:28","guid":{"rendered":"https:\/\/www.nsecsoft.com\/en\/?p=671"},"modified":"2025-12-31T15:18:12","modified_gmt":"2025-12-31T07:18:12","slug":"case-s1d542","status":"publish","type":"post","link":"https:\/\/www.nsecsoft.com\/en\/default\/case-s1d542.html","title":{"rendered":"Customer Story | Ping32 Helps an Automotive Company Build a Global-Ready Information Security Foundation"},"content":{"rendered":"<p data-start=\"38981\" data-end=\"39680\">As intelligence and digitalization converge across the automotive industry, vehicles are no longer defined purely by mechanical structures and powertrains. They have become cloud-connected, data-driven mobile terminals that deliver software-enabled services. With that shift comes an unprecedented rise in information security requirements. From R&amp;D design files to vehicle operation data, from customer information to overseas operations platforms, sensitive data now flows constantly across internal teams and external partners. Once control is lost, the impact goes far beyond financial damage\u2014brand trust, compliance obligations, and credibility in international collaborations are all at stake.<\/p>\n<p data-start=\"39682\" data-end=\"40305\">Across Europe and global markets, TISAX (Trusted Information Security Assessment Exchange) is increasingly used as a key benchmark to evaluate whether a partner can protect information to the required standard. More OEMs and Tier-1 suppliers require vendors to present TISAX results before collaboration, using assurance levels to determine whether information protection meets project expectations. When expanding internationally, a connected and intelligent vehicle company recognized that only rigorous validation through an authoritative framework could earn real trust from global partners. The company stated clearly:<\/p>\n<blockquote data-start=\"40307\" data-end=\"40437\">\n<p data-start=\"40309\" data-end=\"40437\">\u201cTo compete globally and win OEM confidence, we must build an information security system aligned with international standards.\u201d<\/p>\n<\/blockquote>\n<p data-start=\"40439\" data-end=\"40749\">Against this backdrop, the company selected the Ping32 enterprise endpoint and data security platform and successfully achieved <strong data-start=\"40567\" data-end=\"40580\">TISAX AL2<\/strong>, enabling participation in multiple international cooperation projects.<br data-start=\"40652\" data-end=\"40655\" \/>This wasn\u2019t just a certificate\u2014it became a core asset for building trust in the global market.<\/p>\n<h4 data-start=\"40751\" data-end=\"40792\"><strong>1. Industry Background and Challenges<\/strong><\/h4>\n<p data-start=\"40793\" data-end=\"41294\">The company has spent nearly a decade in the intelligent connected vehicle space, with business spanning overseas vehicle networking, charging operations management, and digital marketing across domestic and international markets. In projects with global OEMs and overseas partners, it must continuously handle sensitive information such as customer data, system architecture details, and operational data. Any leakage could create severe risk to the brand, partnerships, and even business continuity.<\/p>\n<p data-start=\"41296\" data-end=\"41775\">TISAX was jointly introduced by the German Association of the Automotive Industry (VDA) and the European Network Exchange (ENX). Its assessment model is based on international standards such as ISO\/IEC 27001, while incorporating automotive-specific requirements around supply-chain collaboration, sensitive design information, and test data protection. Because results are shared via a unified platform, TISAX has become a practical \u201centry threshold\u201d for automotive partnerships.<\/p>\n<p data-start=\"41777\" data-end=\"42057\">Within TISAX, <strong data-start=\"41791\" data-end=\"41798\">AL2<\/strong> represents an \u201celevated protection level\u201d for organizations handling relatively sensitive data\u2014such as critical vehicle technology materials, customer personal information, or system operations data. AL2 audits go beyond policies and procedures, focusing on:<\/p>\n<ul data-start=\"42058\" data-end=\"42269\">\n<li data-start=\"42058\" data-end=\"42139\">\n<p data-start=\"42060\" data-end=\"42139\">Whether enforceable endpoint and data security controls are actually deployed<\/p>\n<\/li>\n<li data-start=\"42140\" data-end=\"42197\">\n<p data-start=\"42142\" data-end=\"42197\">Whether key risk scenarios are systematically covered<\/p>\n<\/li>\n<li data-start=\"42198\" data-end=\"42269\">\n<p data-start=\"42200\" data-end=\"42269\">Whether auditability and forensic evidence are clear and verifiable<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"42271\" data-end=\"42460\">Before pursuing TISAX AL2, the company faced a pivotal challenge:<br data-start=\"42336\" data-end=\"42339\" \/><strong data-start=\"42339\" data-end=\"42460\">How to turn written security requirements into day-to-day capabilities that are visible, controllable, and traceable.<\/strong><\/p>\n<p data-start=\"42462\" data-end=\"42652\">That meant building a technology platform capable of unified governance across endpoints, data, configurations, and behavioral trails\u2014so auditors could verify objective, repeatable evidence.<\/p>\n<h4 data-start=\"42654\" data-end=\"42732\"><strong>2. Solution: A Unified Endpoint and Data Security System Powered by Ping32<\/strong><\/h4>\n<p data-start=\"42733\" data-end=\"43162\">To meet TISAX AL2 requirements, the company deployed Ping32 with key modules including web browsing control, document security control and auditing, screen security, print security, removable storage control, hardware and device management, system security and IT asset management, software management, operations center, and transparent document encryption\u2014forming an integrated \u201cendpoint\u2013behavior\u2013data\u201d security control system.<\/p>\n<p data-start=\"42733\" data-end=\"43162\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-674\" src=\"https:\/\/www.nsecsoft.com\/en\/wp-content\/uploads\/2025\/12\/case-as2.png\" alt=\"\" width=\"1450\" height=\"900\" \/><\/p>\n<p data-start=\"43164\" data-end=\"43949\">Ping32 first helped classify sensitive data and applied document security controls with transparent encryption to critical directories (project materials, design files, customer documents). Files are automatically protected from the moment they are created. Employees can still edit and use documents locally without extra friction. However, if a document is sent externally via personal email, instant messaging, or public cloud drives, the system automatically detects risk based on policy and enforces blocking, approval workflows, or mandatory encryption. In addition, sensitive content recognition automatically flags files containing key technical terms or structured sensitive data and applies enhanced auditing\u2014ensuring every outbound action is traceable with complete records.<\/p>\n<p data-start=\"43951\" data-end=\"44416\"><strong data-start=\"43951\" data-end=\"43992\">High-Risk Scenario: Removable Storage<\/strong><br data-start=\"43992\" data-end=\"43995\" \/>Ping32 adopted a \u201cdefault disable + exception by authorization\u201d approach to centrally manage USB storage devices. Unauthorized devices cannot be used on endpoints. Authorized devices must read\/write within encrypted areas, so even if removed from the corporate environment, data cannot be accessed illegally. All plug-in, copy, delete, and related actions are logged\u2014turning \u201cpolicy\u201d into automatically enforced controls.<\/p>\n<p data-start=\"44418\" data-end=\"44969\"><strong data-start=\"44418\" data-end=\"44452\">Identity and Password Security<\/strong><br data-start=\"44452\" data-end=\"44455\" \/>The company standardized endpoint password policies: length and complexity requirements, forced rotation within 90 days, prevention of reused and weak passwords, and automatic account lockout after repeated failures. These controls moved requirements from paper to verifiable technical enforcement. For physical security and operational protection, Ping32 enabled a 1-minute inactivity auto-lock policy and prevented users from bypassing or disabling it, reducing risk from shoulder-surfing and unattended devices.<\/p>\n<p data-start=\"44971\" data-end=\"45499\"><strong data-start=\"44971\" data-end=\"44994\">Software Governance<\/strong><br data-start=\"44994\" data-end=\"44997\" \/>Ping32 enabled a whitelist-based software control model. Only evaluated and approved applications can be installed and run; unauthorized software is blocked automatically, and high-risk tools can be forcibly removed. The platform maintains a complete software asset inventory\u2014including versions, installation time, and owners\u2014supporting both audits and operations. This reduces the risk of malicious tools entering the enterprise network and makes software governance more transparent and standardized.<\/p>\n<p data-start=\"45501\" data-end=\"46187\">To mitigate data exposure from lost devices or hardware incidents, the company enabled centralized disk encryption. Encryption keys are managed by the enterprise, and users cannot disable or bypass encryption. Even if devices are lost, sensitive local data remains protected. With comprehensive logging and auditing, Ping32 records critical security actions end-to-end\u2014document access and exfiltration attempts, USB usage, policy changes, login status, and more\u2014allowing security teams to quickly trace incidents and build an end-to-end evidence chain. This proved critical during the on-site TISAX assessment, demonstrating that controls not only \u201cexist,\u201d but are \u201cactively operating.\u201d<\/p>\n<p data-start=\"46189\" data-end=\"46582\"><strong data-start=\"46189\" data-end=\"46219\">Logs and Forensic Auditing<\/strong><br data-start=\"46219\" data-end=\"46222\" \/>Ping32 centrally records and stores key behaviors\u2014document access and sharing, USB usage, policy changes, logins, and screen locks. With aggregated search, administrators can trace events by user, endpoint, time, or event type to generate clear evidence chains, ensuring \u201cexplainable and verifiable\u201d results for both certification audits and daily inspections.<\/p>\n<p data-start=\"46584\" data-end=\"46800\">Overall, Ping32 enabled the company to visualize and control critical security points while building a sustainable, verifiable security operating system\u2014providing stable, reliable technical support for passing TISAX.<\/p>\n<h4 data-start=\"46802\" data-end=\"46836\"><strong>3. Outcomes and Business Value<\/strong><\/h4>\n<p data-start=\"46837\" data-end=\"46898\">During the TISAX AL2 on-site assessment, auditors focused on:<\/p>\n<ul data-start=\"46899\" data-end=\"47044\">\n<li data-start=\"46899\" data-end=\"46952\">\n<p data-start=\"46901\" data-end=\"46952\">\u25cf Whether real technical protections are in place<\/p>\n<\/li>\n<li data-start=\"46953\" data-end=\"46988\">\n<p data-start=\"46955\" data-end=\"46988\">\u25cf Whether key risks are covered<\/p>\n<\/li>\n<li data-start=\"46989\" data-end=\"47044\">\n<p data-start=\"46991\" data-end=\"47044\">\u25cf Whether audit records are authentic and traceable<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"47046\" data-end=\"47253\">Ping32\u2019s unified control platform and audit reporting earned strong recognition. The company successfully passed certification and demonstrated mature, systematic information security governance to partners.<\/p>\n<p data-start=\"47255\" data-end=\"47664\">This certification significantly strengthened the company\u2019s credibility within the international automotive supply chain, supporting deeper overseas expansion and broader global cooperation. More importantly, the initiative enabled a shift from \u201cpassive compliance\u201d to \u201cproactive protection and long-term operations,\u201d laying a solid foundation for future high-end market entry and international collaboration.<\/p>\n<h4 data-start=\"47666\" data-end=\"47763\"><strong>4. Ping32 Delivers \u201cAudit-Ready Security Capabilities\u201d for Intelligent Automotive Enterprises<\/strong><\/h4>\n<p data-start=\"47764\" data-end=\"48110\">This project shows that TISAX is not merely an external requirement\u2014it can be a catalyst for internal governance upgrades and the true internalization of security capabilities. Ping32 played a pivotal role by providing not only tools, but a clear methodology: making policies enforceable, making risks measurable, and making management auditable.<\/p>\n<p data-start=\"48112\" data-end=\"48671\" data-is-last-node=\"\" data-is-only-node=\"\">As more Chinese automotive companies accelerate global expansion, balancing innovation speed with security resilience will be a defining factor in long-term brand success. Ping32 will continue to partner with automotive and manufacturing enterprises to help them earn respect not only through products and technology, but through professional, secure, and trustworthy information protection.<br data-start=\"48503\" data-end=\"48506\" \/>With unified platform capabilities, Ping32 continuously helps customers balance compliance, security, and business growth\u2014safeguarding globalization with confidence.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As intelligence and digitalization converge across the  [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":672,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-default"],"_links":{"self":[{"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/posts\/671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/comments?post=671"}],"version-history":[{"count":2,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/posts\/671\/revisions"}],"predecessor-version":[{"id":675,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/posts\/671\/revisions\/675"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/media\/672"}],"wp:attachment":[{"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/media?parent=671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/categories?post=671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nsecsoft.com\/en\/wp-json\/wp\/v2\/tags?post=671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}